Profile And Profile Groups

Learn how to connect your profiles with Statusbrew, share access with your team, organize profiles into groups, and more

Profile And Profile Groups

Connect Play Store App

Brands can now monitor and respond to their Play Store reviews in real-time; in the same Engage Inbox, they manage reviews/conversations from other channels like App Store, Facebook, Google Business, Instagram & more.

For each Play Store Review in Engage, teams will get Star Ratings, App version & Device type for better context.

Let's first connect your Play Store App with Statusbrew.

Here's a step-by-step guide for connecting your Google Developer Console with Statusbrew.

Google Play Console setup

To set up your Google Play Console connection, you need to create or link an existing Project. Learn more about creating and managing Projects in the Google Cloud Console in Google’s documentation.

Create a project

If you don't already have a Project you want to use:

  • Log into your Google Cloud Console account.

  • Navigate to IAM & Admin > Create Project. Enter your details.

    create-project

Set up your Service Account

  • Ensure you’re in the correct Project.

    select-project

  • Navigate to APIs & Services > Enabled APIs & Services to see your enabled APIs.

    gps-api-enabled

  • Click Library and search for the following APIs and ensure they’re enabled: - Google Cloud APIs - Google Cloud Storage - Google Cloud Storage JSON API - Google Play Android Developer

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  • Navigate to IAM & Admin > Service Accounts.

  • Click Create Service Account.

    create-service-account

  • Enter an account name and description. Statusbrew recommends giving your service account a descriptive name, so you know this account is associated with Statusbrew.

  • Click Grant this service account access to project. Under Select a role, select Basic and then select Browser.

    select-role

  • Click Done.

  • Click the three-dot menu under Actions and select Manage keys.

  • Navigate to Add Key > Create new key.

  • Select JSON.

  • Click Create. A message will appear informing you that your private key has been saved to your computer. Click Close.

Invite users

  • In the Google Play Console, navigate to Users and Permissions.

    Screenshot 2023-10-27 at 10.41.12 AM

  • Click Invite New Users.

  • Add the email address associated with your service account. You can find this information in the Service Account Details tab of Service Accounts in the Google Cloud Console.

  • Under Account permissions, select View app information and download bulk reports and Reply to reviews.

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  • Click Invite user.

  • Click Send invite.

Steps to be done in Statusbrew

Step 1 - From your Statusbrew dashboard, click on Settings. In the Settings menu, click on Channels > Add New Channel

Step 2 - Click on the Play Store icon in the channels/profiles menu!

Step 3 - In the Next Screen, Enter the Name of your Play Store App, App ID, Upload the JSON file and click on Submit

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Step 4 - Setup team member access to your newly added Play Store app and click on update!

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Statusbrew will automatically sync reviews that have been posted to Google Play Store within the last 7 days.