Real-time Social Media Customer Care
Bring conversations about your brand from all the social accounts into one place and respond to each customer query faster.
Deliver Exceptional Customer Experiences
Collaborate with your team to never miss out on any conversation and turn your customers into brand loyalists & advocates.
One Inbox For All Your Messages
Get instant updates about all your conversations and messages from Facebook, Twitter, and Instagram into a single stream.
Automatically assign the conversations and messages to your team based on their status, type, and social channel.
Speed Up Your Response Time
Reply to common queries faster by saving canned, personalized replies and delight your customers.
Social CRM For All Your Needs
Get contextual information about your customers, their companies and help your team solve the social puzzle with total ease.
Collaborate More Effectively
Avoid sending a duplicate response, get a real-time view of a conversation being replied by some other team member.
Get Instant Notifications
Integrate your Slack, and get notified every time a new conversation is received or replied by any team member.
Understand which days and hours in a day your team is busiest, measure their individual performance by analyzing their response time, conversation volume and conversations closed.