Statusbrew For Agencies
Statusbrew provides a complete social media management platform tailored for agencies handling multiple clients. With flexible spaces, access controls, collaboration tools, and powerful reporting options, agencies can securely connect their clients’ social profiles & manage every client from one unified workspace.
This article outlines the key features that help agencies scale operations while maintaining control and client transparency.
Spaces
Spaces in Statusbrew let agencies create dedicated, client-specific work environments — keeping each client’s data and workflows completely isolated and secure.
Each Space acts as an independent workspace with its own profiles, inboxes, tags, rules, and reports, ensuring there’s no data overlap or visibility between clients. This structure allows agencies to manage multiple clients from one dashboard while maintaining strict data separation.
Learn more about What Is A Space & Create A Space.
Profile Groups
Profile Groups let you organize and manage multiple social profiles under logical categories such as client, region, brand, or platform.
Profile Groups are essential for:
Grouping each client’s connected profiles by different categories
Simplifying publishing, engagement, and reporting by filtering or performing actions by group.
Controlling user access by assigning permissions at the profile group level instead of managing each profile individually.
Learn more about What Is A Profile Group.
User Groups
User Groups simplify collaboration by organizing team members into specific categories.
You can create groups for roles (e.g., Designers, Copywriters, Client Managers) or for specific clients (e.g., Client A Team).
User Groups are used to:
Assign permissions collectively rather than individually.
Include specific groups in approval workflows.
They also make sharing content and reports easier.
Learn more about What Is A User Group.
Access Permissions
Statusbrew provides granular access permissions so agencies can precisely determine who can publish content, engage with conversations, or access reports for each client’s social accounts.
You can assign specific capabilities to each user or user group depending on their responsibilities, ensuring every team member has the right level of access — and nothing more.
Here’s a breakdown of the main permission categories you can assign in your agency setup:
Permission | Description |
|---|---|
All Access | Grants complete control across Publish, Engage, and Reports modules. Best for senior managers or account leads who oversee all client operations and need unrestricted visibility and control. |
Engage Full Access | Allows users to view, reply, assign, close, and manage conversations within Engage. Ideal for community managers or support teams who handle direct customer interactions. |
Moderate Conversations | Lets users manage conversation states (open, close, snooze), hide or delete comments, ban users, or apply macros — without replying publicly. Useful for moderation or quality control roles. |
View Conversations | Gives read-only access to conversations. Perfect for training new team members or for executives who need oversight without direct engagement permissions. |
Full Publishing | Enables users to create, schedule, and publish posts without requiring approval. Designed for experienced content managers who handle end-to-end publishing for their assigned profiles. |
Create Post (Needs Approval) | Allows users to draft and submit posts for approval but not publish directly. Commonly assigned to interns, contributors, or external collaborators to ensure quality and brand compliance. |
View Conversations | Gives read-only access to conversations. Perfect for training new team members or for executives who need oversight without direct engagement permissions. |
Full Publishing | Enables users to create, schedule, and publish posts without requiring approval. Designed for experienced content managers who handle end-to-end publishing for their assigned profiles. |
Create Post (Needs Approval) | Allows users to draft and submit posts for approval but not publish directly. Commonly assigned to interns, contributors, or external collaborators to ensure quality and brand compliance. |
View Planner | Grants visibility into the content calendar and scheduled posts — without editing rights. Great for client services or analysts who need campaign awareness but no publishing control. |
Create Reports | Allows users to generate and customize performance reports for clients. Best for analysts or account managers responsible for preparing and sharing insights. |
Learn more about Access Permissions & Access Management Best Practices.
Approval Workflows
Agencies often deal with multiple layers of content review — internal checks, client approvals, and brand compliance.
Approval Workflows in Statusbrew help automate and streamline this process.
You can create workflows that define:
Step-by-step approval stages (e.g., Copy Review → Design Approval → Client Approval).
Whether a step requires approval from all or any assigned approvers.
Internal approvers (team members) and external approvers (clients or legal teams).
Once configured, any post assigned to a workflow automatically moves through the defined approval stages before publishing. This ensures accuracy, compliance, and transparency across teams and clients.
Learn more about Approval Workflows.
Guest Users
Guest Users make it easy for agencies to collaborate with external stakeholders — such as clients, partners, or legal reviewers — without needing to purchase additional user seats.
Guest Users can:
Review, approve, or reject posts directly from email.
Leave comments and feedback via a secure one-time link.
Receive notifications when they’re tagged or added as watchers.
They cannot access the full workspace or inboxes.
This setup allows agencies to maintain an open feedback loop with clients while keeping internal workflows private.
Learn more about Guest Users & External Approvers in Statusbrew.
Agency Pricing
Statusbrew’s pricing for agencies is simple and scalable — you pay only for the clients you manage at just $49 per month per client. Add new clients anytime and pay only for the ones you manage. No hidden costs, no fixed limits.
For more information on our agency pricing, contact the Statusbrew Support Team or visit the Pricing Page on our website.
Report
Reporting is at the heart of client transparency. Statusbrew provides two primary ways for agencies to share reports:
1. Scheduled Reports
You can automatically deliver reports to your team or clients as PDFs via email at regular intervals (daily, weekly, or monthly).
This ensures clients receive performance insights regularly without you having to prepare and send reports manually every time.
Learn more about Schedule PDF Reports.
2. Shareable Links
Generate secure share links for any report. These links allow external stakeholders to view reports directly in their browser without logging into Statusbrew.
Both methods allow agencies to keep clients informed while maintaining control over what data is shared and for how long.
Learn more about Shared Links For Reports.
Additional Features
Beyond core collaboration, approvals, and reporting, Statusbrew offers a suite of advanced tools that provide agencies greater control over every stage of social media management.
Hide All Comments: Instantly hide all new comments. Review hidden comments later and unhide only those that meet your moderation standards, helping you protect your client’s brand reputation with minimal effort.
Advanced Filtering Options: Use over 25 customizable filters in Engage to sort and prioritize conversations based on sentiment, keyword, profile, user, status, or custom conditions—ensuring your team focuses on conversations that truly matters.
Watchers in Publish: Add team members or clients as watchers on posts to keep them informed of updates, approvals, or feedback. Watchers automatically receive notifications when new comments or edits are made, enabling transparent collaboration.
Approval Reminders: Stay on top of content reviews with hourly and expired approval reminders. Approvers receive alerts when posts are pending review or when deadlines pass, ensuring smooth publishing workflows and no missed approvals.
Mobile Publisher Notes & Reminders: Simplify mobile publishing for Instagram and TikTok. Statusbrew sends mobile push reminders to selected users when it’s time to post, along with contextual publisher notes that include captions, hashtags, or instructions for easy posting.
18-Month Data Backfill & Lifetime Retention: Access up to 18 months of historical data for new profiles connected to Statusbrew, with lifetime data retention for ongoing analytics. This gives agencies a complete, long-term view of performance trends and reporting continuity.
Competitor Analysis: Benchmark your clients against their direct competitors or industry leaders to measure audience growth, engagement rate, and content performance. Identify where your clients excel and uncover opportunities to refine your social strategy using side-by-side comparisons.
Team Reports: Gain visibility into your team’s operational efficiency with detailed Team Reports. Analyze metrics such as response time, conversation handling ratio, SLA compliance, and overall collaboration performance to ensure high-quality service delivery and identify areas for improvement.
Social Listening: Track and monitor key conversations across social networks & web (blogs & news) with custom listening queries. Discover discussions around your clients’ brands, competitors, or industry trends to stay ahead of public sentiment and uncover engagement opportunities in real time.
Bulk Scheduling: Plan and publish weeks of social content in advance with bulk scheduling via CSV uploads. This feature helps agencies manage large-scale campaigns efficiently, ensuring consistent posting.
Calendar Notes: Add internal notes directly to your publishing calendar to plan campaigns, events, and holidays collaboratively. Notes make it easier for teams to share context, mark key milestones, and coordinate campaign timelines without cluttering content workflows.
Next Steps
Try Statusbrew for Free or Book a Demo to see how it can transform your agency workflows.