Hiding/Deleting Comments
Statusbrew specializes in comment management solutions for brands. In fact, we've built advanced & automated tools for comment management.
If you are looking to automate your comment management or looking for ways to deal with spam and negative comments effortlessly, read How To Hide All Comments With Rule Engine.
In this article, we'll look at how you can hide or delete a single comment in the Engage thread section instantly in Statusbrew.
Steps To Hide Or Delete Comments In Engage
Here are the steps you can follow to hide or delete a comment in Engage:
From the left Navigation, click on Engage
Navigate to a particular conversation & click on the three-dot menu beside the comment you want to hide/delete
In the pop-up menu, choose the Hide Comment or Delete Comment options as available
Now your action will reflect both in Engage and your social profile.
The options to hide and delete comments are contextual. This means that the options are only available when the social network provides them.