How To Add Watchers To A Post?
Watchers are users, user groups or guest users who get notified about a post's activity, such as updates, approvals, failures and publishing, without creating or approving it. You add them per post, in Compose or from the post's Post Detail view.
What Are Watchers?
Add a watcher when someone needs to stay in the loop on a post but isn't part of creating or approving it, such as a manager or a client. Watchers can view the post, comment on it and get notified when something changes.
Post creator: you're added as a watcher automatically on every post you create.
Mentions: when you @mention a user or user group in a post's internal note, you and everyone you mention are added as watchers of that post.
Per post: each post has its own watcher list. In a Post Group, each post in the Group keeps its own list.
Who Can Do This?
Adding watchers: you add watchers in Compose while you create or edit a post, or from the post's Post Detail view.
Who can be a watcher: users, user groups and guest users in your space. The Add watchers dialog lists them under User Groups, Users and Guest Users.
What watchers can do: what a watcher can do with the post (view, edit, publish or delete) depends on their access in Statusbrew. Every watcher can view the post and leave comments.
Add Watchers In Compose
Go to Publish and click Create post. Add your profiles, caption, media and other options.
In the bottom bar, click (Add watchers). It sits next to (Add tags). If the bottom bar is narrow, for example with Mark as draft on, click More (three dots) in the bottom bar and select Add watchers.
In the Add watchers dialog, select the user groups, users or guest users you want. Use the search box to find someone quickly, or Clear all to start over.
Click Update.
Pick your time and click the main button in the bottom bar, for example Schedule or Post now.
The icon shows a badge with the number of watchers. Hover over it to see who's on the list.
If you pick two or more profiles and save them as a Post Group, the watchers you choose in Compose are added to every post in the Group.
Add Or Remove Watchers On An Existing Post
If you missed adding watchers in Compose, or someone no longer needs updates, change the list from the post itself. You can do this on scheduled posts, posts awaiting approval and published posts.
Go to Publish and click the post to open its Post Detail view. If the post is in a Post Group and the Group sidebar opens, click Open post on the post you want to open its own Post Detail.
Click (Add watchers) at the top. Its badge shows the current number of watchers. Hover over it to see the list.
Tick the user groups, users or guest users you want to add, or untick anyone you want to remove.
Click Update.
To stop getting updates on a post yourself, untick your own name and click Update.
Watchers In A Post Group
Watchers belong to each post, not to the Group. Tags, visibility and custom fields are shared across a Group, but watchers aren't.
In Compose: the watchers you choose when you create a Group are added to every post in it.
In the Group sidebar: there's no watchers icon. The Group header has the share link, Edit group and More (three dots). Click Open post on a post to see its bell icon.
On one post: adding or removing a watcher changes only that post. It saves right away, with no prompt, and the post stays in its Group.
Changing watchers later: open each post with Open post and use its bell icon.
Learn how Groups work in Post Groups in Statusbrew.
Which Notifications Does A Watcher Receive?
Watchers are notified about these activities on the post:
Post updated: someone changed the post.
Post approved: the post was approved.
Post rejected: the post was rejected.
Post failed to publish: the post couldn't publish.
Post successfully published: the post went live.
Mentioned in an internal note: someone mentioned you in the post's comments.
Email notifications go to the email address you use for Statusbrew. Each email shows the post and its status, with a link that opens the post's Post Detail view in Statusbrew.
Watchers who are also approvers on the post get these notifications by email and in the Statusbrew mobile app.
Turn On Watcher Notifications
Watchers only get notified if watcher notifications are on in their own settings.
Click your profile avatar at the bottom left and select Your account.
Select Notification settings in the left sidebar.
Next to Watchers, tick the channels you want: Email (sent to the email address you use for Statusbrew), Desktop (browser pop-ups while you're logged in) or Mobile (through the Statusbrew app).
Click Save.
Add Watchers Automatically With Notification Rules
Use a Notification Rule when someone should always watch a certain kind of post. For example, your marketing head wants to know every time a post publishes on your brand profiles.
Go to Settings → Notification Rules and click Add new rule.
Give the rule a Name, for example "Campaign watch".
Select the Data sources, for example a profile group with all your brand profiles.
Pick a Trigger type, for example Post published.
Under Actions, click Add a new action → Add watchers (listed under CONVERSATION ACTIONS), select the user or user group and click Add.
Click Save.
These trigger types work with the Add watchers action:
Post created: a new post is created.
Post updated: a post is changed.
Post approved: a post is approved.
Post deleted: a post is deleted.
Post step approved: one step of an approval workflow is approved.
Post rejected: a post is rejected.
Post recalled: a post is recalled.
Post published: a post publishes.
Post failed: a post fails to publish.
FAQs
Why Does My Client Get Emails When They Aren't A Watcher?
Approval emails are separate from watcher notifications. Anyone who is an approver in a post's approval workflow gets approval emails even if they aren't a watcher. To stop them for a post, open Approval in the Compose bottom bar, choose Use Workflow and turn on Suppress approval notifications for this post.
Can I Add Guest Users As Watchers?
Yes. The Add watchers dialog has a Guest Users section next to User Groups and Users.
Does Changing Watchers On One Post Take It Out Of Its Group?
No. Watchers are set per post, so adding or removing a watcher on one post saves without a prompt and the post stays in its Post Group.
Why Can't I See The Watchers Icon For My Post Group?
The Group sidebar has no watchers icon because each post has its own watchers. Click Open post on the post you want, then click (Add watchers).
How Do I Stop Getting Notifications For A Post?
Open the post's Post Detail view, click (Add watchers), untick your name and click Update. To stop all watcher notifications, untick the Watchers channels in Your account → Notification settings.
Why Was I Added As A Watcher Without Anyone Adding Me?
You're added automatically when you create a post, when you @mention someone in a post's internal note, or when someone @mentions you there. A Notification Rule with the Add watchers action can also add you.
Do Post Watchers Get Notified When A Profile Is Disconnected?
No. Post watchers are notified about activity on that post only. To alert someone when a profile disconnects, create a Notification Rule with the Channel disconnected trigger.