What Is A Space?

A Space is a dedicated environment within your Statusbrew organization for managing social media activity for a specific brand, client, or team.

Who Can Do This?

Only Primary Owners and Owners can create and manage Spaces. Admins and Regular Users can access the Spaces they've been added to but cannot delete them.

Spaces are available on all Statusbrew plans.

Understanding Spaces in Statusbrew

A Space sits inside an Organization. Think of the Organization as the container and Spaces as the rooms inside it.

Each Space operates independently with its own set of:

Social profiles
Tags
Team Inboxes and Views
Rules and automations
Contacts
Reports

Data does not cross Space boundaries. A team member in Space A cannot see anything in Space B unless they've been explicitly added to it.

One social profile cannot be connected to multiple Spaces. Profiles are Space-specific.
User Groups are the exception: they're created at the Organization level and shared across all Spaces. If a user belongs to a User Group added to a Space, they inherit that group's access permissions for that Space.

Benefits of Using Spaces

Task Division and Management

Separate your work by client, brand, or department. Team members only see what's relevant to them, keeping workflows focused and data clean.

Customized Inboxes and Views

Each Space has its own Team Inboxes and Views, tailored to the specific workflows of that team or client.

Controlled Access and Permissions

A user can have different roles in different Spaces. Someone can be an Admin in one Space and a Regular User in another.

Dedicated Tags and Rules

Each Space has its own tags, automation rules, and macros. No cross-contamination between clients or teams.

Data Privacy

Content, conversations, posts, and reports in one Space are completely isolated from other Spaces.

How to Create a Space?

A default Space is created automatically when you sign up, named after your account.

You can rename it anytime from Settings → Space settings.

Only Primary Owners and Owners can create additional Spaces.

Learn how to create a Space in Statusbrew.

Space Management Strategies

For Agencies

Create one Space per client. Each client gets their own profiles, content calendar, inbox, and reports. No data mixing, no risk of one client's content appearing in another's view.

For Large Enterprises

Use Spaces to reflect your organizational structure. A multinational can set up Spaces by region (North America, Europe, Asia) to run localized strategies and reporting independently.

For Large Teams

Organize Spaces by department or project. A tech company might run separate Spaces for Marketing, Sales, and Customer Service, each with its own profiles, inboxes, and team members.

For Small Companies

A single Space usually covers everything. If you need to separate distinct functions, like marketing and support, create a Space for each so the two teams don't share an inbox or content calendar.

Reusing Work Across Spaces

Starting a new Space doesn't mean starting from scratch. Statusbrew lets you carry over key setup work from one Space to another.

Reports

When duplicating a report, you can choose which Space the duplicate gets created in. This means you can build a reporting template once in your main Space and roll it out to every client Space without rebuilding it.

Go to Reports → open the report → click (More options) → Duplicate report → select the destination Space → select the data sources from that Space → click Duplicate report.

Moving Profiles Across Spaces

You cannot move a profile from one Space to another directly from the interface. You have two options:

Do it yourself

Remove the profile from the current Space
Switch to the destination Space
Reconnect the profile there

When you move a profile manually, you will permanently lose all scheduled posts, drafts, conversations, and tagging history associated with that profile. Reporting history and data is preserved.

Let the support team do it

If you've just connected profiles, or if you're an agency that accidentally connected all client profiles into one Space, reach out to Statusbrew support. The team can move profiles across Spaces for you.

Even when support handles the move, the same data loss applies: scheduled posts, drafts, conversations, and tagging history will not carry over. Reporting history is preserved.

To request a profile move, contact Statusbrew support via live chat or at support@statusbrew.com.

When You Don't Need Multiple Spaces?

Not every separation problem requires a new Space. These lighter-weight alternatives are often enough:

Keep certain conversations private: Restrict access to a profile or profile group, or create a Team Inbox with limited access
Managing multiple branches in one region: Use branch-level profile groups and tags
Controlling what team members see: Use user roles and permissions
Sharing posts selectively: Use per-post sharing settings

FAQs

When should I create a new Space?

Create a new Space when you need hard data separation between two entities. Common triggers:

You're onboarding a new client whose data must not mix with existing clients
A new department or team needs its own inbox, rules, and reporting
You're managing sub-brands that operate independently with separate teams
Legal, compliance, or contractual requirements demand isolated environments

If you just need to organize profiles or restrict visibility within a team, Profile Groups and user permissions are usually enough.

No. Each social profile can only be connected to one Space at a time. If you need a profile managed in a different Space, remove it from the current Space first.

Can the same team member be in multiple Spaces?

Yes. A user can be added to as many Spaces as needed, with a different role in each. For example, the same person can be an Admin in your main brand Space and a Regular User in a client Space.

Do Owners have access to all Spaces automatically?

Yes. Primary Owners and Owners have access to every Space in the Organization by default. They don't need to be added to individual Spaces.

Is billing separate for each Space?

No. Billing is handled at the Organization level, not per Space. All Spaces under one Organization share the same subscription.

Can I delete a Space?

Yes. Only Primary Owners and Owners can delete a Space. You must remove all connected social profiles from the Space before deletion. This action is permanent and cannot be undone.

Learn the full steps for deleting a Space.

What happens to my team when a Space is deleted?

Team members lose access to that Space immediately. Their user accounts are not deleted; they simply no longer have access to that Space's data. All data in the Space (tags, rules, reports, conversations) is permanently deleted.

What is the meaning of Space locked?

One reason your Statusbrew account may be locked is that you've exceeded the number of user seats or social profiles included in your current subscription plan.

When this happens, you'll see a "space locked" message on your dashboard and won't be able to access any Statusbrew features until the issue is resolved.

To unlock your account:

1. Go to the Billing menu in your Statusbrew account

2. Navigate to "Manage Add-ons."

3. Increase your user seats or profile slots as needed

Our system will automatically select the add-ons required to unlock your account based on your current usage.

Only account owners and primary owners have access to the billing menu. If you don't have these permissions, contact your account owner to make the necessary changes.

If you need help with billing or upgrading your plan, email sales@statusbrew.com, and our team will assist you.