Projects in Statusbrew
Organize and visualize your content in customizable calendar views that fit your workflow.
A Project is a customizable calendar view designed to help you organize and visualize your content in a way that fits your workflow. It's useful for teams who want to segment and manage content based on goals, clients, or content stages.
Inside each Project, you can add multiple Sections. A Section is a sub-view within a project that organizes content based on calendars, filters, or views.
This two-level structure, Project plus Section, lets teams build flexible visual content calendars, reports, and a space for team updates across a wide range of workflows: network-specific projects, client-specific projects, campaign-based projects, or status-based content tracking.
Planner Boards are now called Projects. It's the same feature, renamed as Statusbrew brings project-management-style planning together with full social media management in one platform. Anything you set up before still works.
A post you create in Compose for two or more profiles is now saved as a Post Group, so it's managed, edited and approved as one item, unless you pick Separate posts. A post for a single profile stays a normal post. The sections below explain how Groups show in each project view.
Who Can Do This?
Every user can create and manage Projects, from regular users up to Owners. Creating Projects is available on all plans.
Create posts from a project: with Full Publishing access on a profile, you can create, schedule and publish to it. With Create Post access, you can create posts but must send them for approval.
Admins and above: can create and publish posts on every profile.
Approve posts in an Approvals section: you need to be an approver on the current step of the post's Approval Workflow. Everyone else, Admins included, sees Approve and Reject greyed out. Approval Workflows are available on the Premium plan and above.
People outside your organization: clients, guests and external approvers see a project through a shared link, without a Statusbrew account.
Team Inbox sections: anyone who can edit the project can add one. It needs an Engage Team Inbox to point at, and Team Inboxes are available on the Premium plan and above.
How Do I Create A Project?
Go to Publish.
In the sidebar, click Create at the top and select Create project. The Create project dialog opens.
Enter a Name for the project. To give it a custom icon, click the icon in the Name field.
Add a Description (optional).
Select the Data sources the project should cover.
Choose a Folder to place it in (optional), and add Collaborators, setting each user or user group's permission to Edit or View (optional).
Click Save.
To create a project inside a folder, click More beside the folder and select Create project. The folder is filled in automatically. (The same Create menu also has Create folder if you want to group projects first.)
When you save, the project is created with these default sections:
Month View: posts in a monthly calendar layout for a broad timeline overview.
Week View: posts within a week.
List View: a linear, date-wise breakdown of all posts.
Preview: how your posts will look once published, for a real-time visual check before they go live.
Approvals: posts waiting on your approval. Whoever opens this section sees the posts pending their own approval.
Learn more about Content Editorial Calendar - List, Week and Month View.
How Do I Manage Projects?
Rearrange projects in folders
Drag and drop projects across folders, or reorder them within a folder.
Edit a project
Go to Publish.
In the sidebar, hover over the project you want to edit and click More (three dots).
Select Edit. The Edit project dialog opens.
Make your changes.
Click Save.
Duplicate a project
Go to Publish.
In the sidebar, hover over the project you want to duplicate and click More (three dots).
Select Duplicate. The dialog opens with the same settings.
Make any changes.
Click Save.
Delete a project
Go to Publish.
In the sidebar, hover over the project you want to delete and click More (three dots).
Select Delete.
Confirm the deletion.
Deleted projects cannot be recovered.
How Do I Create A Section?
Open the project you want to add a section to.
Click Section and pick a view type:
List
Week
Month
Preview
Approvals
Grid: Instagram profiles only.
Report: build a report alongside your content calendar in the same project.
Updates: where your team posts updates for each other, with no calendar. A project can have only one Updates section.
Assets: browse your Asset Manager library inside the project. You can add more than one, each pointing at a different folder.
Team Inbox: show one Engage Team Inbox's conversations inside the project. Project viewers see them without needing Engage access.
In Create section, enter a Section name. You can also change the icon.
Choose the Content type:
Posts: only posts. Add filters to narrow down which posts show.
Events: only events. Select a calendar to show events from.
Posts and Events: both, selected by default. Apply post filters and select calendars, so filtered posts and events appear together.
Select a calendar under Calendar events and/or add Post filters.
Click Save.
For a Team Inbox section, the Create section dialog asks for a Section name and a Team Inbox instead of a content type. Pick the inbox from the dropdown and click Save. See Team Inbox below.
How Do I Manage Sections In A Project?
Click a section to get these options:
Edit section
Opens the Edit section dialog. Make your changes and click Save.
Duplicate section
Duplicates the section, including its icon, view type, calendars, and filters. In the Duplicate section dialog, pick the Space and Project to add it to, then click Duplicate. Handy when you want to reuse a layout but change the filters for a different view.
Export CSV
Exports the section as a CSV. Any filters you set are included. Not available for Grid or Team Inbox view.
Export PDF
Exports the section as a PDF. A new tab opens and the PDF downloads automatically. Any filters you set are included. The PDF includes a cover page with the project icon, project name, section name, and date range.
How each view exports:
List View: the day-wise list exactly as shown in the section. Useful for sharing a chronological record of scheduled content.
Preview View: posts exactly as they'll appear on their networks. Best for sharing content for review with clients or approvers before publishing.
Week View: week blocks, one per page.
Month View: the month broken into weekly pages, one week per page.
For published posts, the PDF includes clickable links that open the post in the native network preview in Week and Month View. Export PDF is not available for Grid or Team Inbox view.
Delete section
Click Delete section to remove it. A confirmation prompt warns that this can't be undone. Click Delete to proceed, or Cancel to keep it.
Every project must have at least one section, so you can't delete the last remaining section.
Rearranging Sections
Click and hold the section you want to move.
Drag it to the new position and release.
The new order saves automatically. When there are more sections than fit in the section bar, Statusbrew shows an "n more…" label at the end (for example, "7 more…"). Click it to reveal the rest, where you can drag and drop to reorder.
Filters
Click the Filter icon in the section bar to open the filter bar below it. There you can view the section's current filters, edit them, and click Add filter to apply new ones. To change the view type, use the dropdown at the right of the section bar. The filter bar isn't available for Updates or Team Inbox sections.
Report Sections
Add a Report section to build a report alongside your content calendar in the same project, so planning and reporting live in one place.
You can build the report from scratch, or reuse part of a report you've already built in Statusbrew Reports: bring a section or a single widget from that report into the project's Report section, so you don't have to start over.
Updates
An Updates section is where your team posts updates for each other, inside the project. It holds no posts, no events, and no calendar. Use it for campaign notes, status, or a heads up on why a post moved. A project can have only one Updates section.
What you can do in an Update section?
Post an update. Click the Share an update with everyone here box to open the composer. Add a Title (optional), write the body, and click Add. Format the body with H1, H2, Bold, Italic, link, numbered list, bulleted list, and clear formatting.
Attach media. Click the image icon to add an image to your update.
Link a post. Paste the URL of a Statusbrew post into your update. Statusbrew resolves it into a link showing the post's internal title, so the discussion about that post stays in one place instead of spread across individual post comment threads.
Mention a teammate. Type @ in an update or a comment to pull the right person into the discussion.
Comment. Click Add a comment to reply. Once an update has comments, they collapse behind a Show n comment toggle.
React. Click the emoji icon to react to an update, or to a comment on one.
Comment with an image. Click the image icon in the comment box to attach an image, so you can suggest a visual or share a reference instead of describing it. Anyone reading the comment can download it. Recipients on a shared link can do this too.
Share a single update. Hover the update, click More (three dots) and select Share update. The link is copied to your clipboard. Opening it takes the person straight to that update in its own view, with its comments, rather than to the section. They need access to the project first, otherwise the link lands them on the space picker with the message "You dont have sufficient permission to make this request".
Pin an update. Hover the update, click More (three dots), and select Pin update. It moves to the top of the feed under a Pinned label and stays above newer updates. The same menu reads Unpin update once it is pinned.
Edit or delete an update. Same More (three dots) menu, then Edit update or Delete.
Updates sections have no filter bar, no date range, no Duplicate, and no CSV or PDF export.
People outside your team can open this section through the project's shared link. Add them as recipients to let them post, comment, react and pin like your team. Anyone else with the link can only read.
Assets
Add an Assets section to browse your Asset Manager library inside the project, so the media and captions your team publishes from sit next to the calendar they're planned on. You can add more than one, each pointing at a different folder, so a project can surface several asset sets side by side.
What you can do in an Assets section?
Pick the folder. Click Folder to open Choose folder, then drill in with the chevrons and click Choose [folder name]. You can pick a folder at any depth. Leave it on All assets for the whole library.
Choose the layout. Folders and assets browses folder by folder, the same as Asset Manager. All assets, flat puts every asset in that folder and its subfolders into one grid.
Open a folder. Double-click it. Use the breadcrumb at the top to go back up.
Add assets. Click Add asset to add one, or the arrow beside it for Bulk upload.
Filter. Click Add filter to narrow what the section shows. You can filter by Post Type (Status, Photo, Gif, Link, Retweeted Tweet, Audio, Video, Carousel, Document, Poll, Reels), Asset Source (upload, Canva, AI, post import, shared link), Folder, Users, or Tag. Each filter takes In, Not in, Is null, or Is not null.
Sort. Use the two dropdowns on the right. Sort by Name, Creation date, File size, Usage, or Created by, then pick the direction.
Open an asset. Click it to open the detail panel, which shows who created it and when, a preview, and its Tags. Click Add tags to tag it from there.
Follow an asset. Click Add watchers in the detail panel to have people notified about it.
Share a single asset. The detail panel has its own share link, the same idea as sharing one update: the link opens that asset on its own rather than the whole section.
Send it to a post. Click Copy to Compose in the detail panel to drop the asset straight into the composer.
Comment on an asset. The detail panel has All activity and Comments tabs. All activity shows the asset's history, starting with who created it. Comment with @ to mention team members, and attach a link or an image.
Assets sections have no date range and no CSV or PDF export. The section menu offers Edit section, Duplicate section, and Delete section.
People outside your team can browse this section through the project's shared link. To let guests add assets too, turn on Allow guests to upload assets when you configure the shared link (see How Do I Share A Project Externally? below). See how guests upload in Guest Users.
Team Inbox
A Team Inbox section brings one Engage Team Inbox into the project, so clients and stakeholders who work in the project can follow the customer conversations behind it. Project viewers see this inbox's conversations without needing Engage access.
Add a Team Inbox section
Open the project and click Section in the section bar.
Select Team Inbox. The Create section dialog opens.
Enter a Section name. It's required, and you can change the icon beside it.
Under Team Inbox, open the dropdown and pick the inbox. You can type to search the list. The list shows only the Team Inboxes you have access to in Engage. If you have none, it reads "No item found".
Click Save.
Team Inboxes are available on the Premium plan and above. On the Standard plan, you'll still see Team Inbox in the Section menu, but the dropdown is empty because there are no Team Inboxes to pick. Creating one in Engage asks you to upgrade first.
If you save the section without picking an inbox, the section shows No Team Inbox, "Choose a Team Inbox to show its conversations here." and a Choose an inbox button that opens Edit section.
What you can do in a Team Inbox section?
Pick the state. The dropdown at the top of the list shows the count, for example Open (1). Switch between Open, Close and Snoozed.
Sort. Use the dropdown on the right of the list: Newest, Oldest, Recently replied, Waiting longest or Priority first.
Set the date range. Click the date control at the top right (it shows 28d by default) and pick a Range: 24h, 48h, 7 days, 28 days, 90 days, All or Custom.
Read a thread. Click a conversation to open its messages next to the list. On a narrow screen, use Conversations at the top to go back to the list.
Reply, if you already can in Engage. The section shows conversations, it doesn't hand out reply rights. If you can reply to that inbox in Engage, you get the reply box with Reply, Reply & Close and Add note, and a few message actions. Everyone else reads the thread only: no reply box, no message actions, and internal notes stay hidden.
Close a conversation. If you can close conversations in Engage, hover it in the list and click Close, or press y.
Move fast with the keyboard. j and k move to the next and previous conversation, o opens one and y closes it.
Open the full conversation. Click View in Engage above the thread for everything Engage offers.
A Team Inbox section is a lighter view of the inbox. It has no contact actions, no side peek, no bulk actions, no filter bar and no CSV or PDF export. For those, use View in Engage. The section menu offers Edit section, Duplicate section and Delete section. Duplicating keeps the same inbox.
There's no limit on how many Team Inbox sections a project can have, so you can add one per inbox, or several pointing at the same inbox.
People outside your team, such as clients and guest users, can open Team Inbox sections through the project's shared link. They see them view-only: they can switch between Open, Close and Snoozed, sort the list and read each thread, but they can't reply, add notes or take any action. Uncheck the section under Sections in Edit shared link if you don't want them to see the conversations.
Learn how people outside your team use shared links in Guest Users.
How Do Post Groups Show In A Project?
A post you create for two or more profiles is saved as a Post Group: one post for each profile, edited and approved together. If you pick Separate posts in Compose, each profile gets its own normal post instead. A post for one profile is a normal post. Here's how Groups show in each type of section.
Month, Week And List Views
Each post in a Group shows as its own card, on its own profile and time. The card itself doesn't mark that the post belongs to a Group.
Click any card to open the post. A banner at the top shows Part of "Group name" with View group, which opens the Group sidebar with every post in the Group.
These views only show posts that have a date and time. A draft you save from a project goes to Publish → Drafts, not into the project's sections.
Preview View
Each post in a Group shows its own network preview, so you can check how the caption and media look on every profile. Each preview has its own comments.
Approvals View
An Approvals section shows the posts waiting on your approval. Use Add filter to narrow it down. The All of my team's approvals / Posts I can approve dropdown is only in Publish → Needs Approval.
Click Classic view or Table view at the top right to switch layouts. Statusbrew remembers your choice in this browser.
Classic view: one row per post. Each post in a Group gets its own row.
Table view: each Group is one row, such as "Group · 3 posts", with Reject group and Approve group. Single posts have Reject and Approve. Every row also has Edit (pencil icon) and Open in side peek (icon), and clicking a row opens a preview panel with the same options.
Start review: in Table view, goes through each pending post and Group one at a time. Use A to approve, R to reject, J for next and K for previous.
Approving a Group approves every post in it. You can't approve some posts in a Group and reject others. When you reject a Group, the Reject Group dialog opens, and the reason you add applies to all of its posts.
If a post's scheduled time passes before it's approved, it shows as expired and only Reject is offered. Give the post a new time to send it for approval again.
Approvals On A Shared Link
When a project's shared link includes an Approvals section, the people you share it with get the same Classic view and Table view toggle. Recipients approve or reject each Group as a whole, and can add an optional comment when rejecting. The person also needs to be an approver in the post's workflow.
Learn how editing, approval and suggested edits work for Groups in Post Groups in Statusbrew.
How Do I Create A Post From A Project?
Posts you create from a project open in the new Compose and are saved the same way as anywhere else in Publish: a Post Group for two or more profiles (unless you pick Separate posts), a normal post for one.
Open the project and click Create post at the top right. You can also click + on any day in Month or Week view and choose Create post.
Compose opens with the project's profiles already selected. Remove any you don't want to post to.
With two or more profiles selected, pick Post Group or Separate posts in the top bar. Post Group saves one Group, approved and edited together. Separate posts saves one post per profile, each approved and edited on its own. Compose remembers your last choice.
Write your caption and add media in the Global tab. Each profile tab shows Inheriting from Global until you change it.
To give one profile its own content, open its tab and edit it. The tab then shows Customised · this profile has its own content. Click Reset to Global to undo it.
A new post is set to Immediately. To schedule it, click Immediately in the bottom bar, choose Custom time, check the Time zone, click Add time and pick a time at least 15 minutes from now. Turn on Different times per profile to give each profile its own time. Click Apply.
To send it for approval, click Approval in the bottom bar, choose Use Workflow and pick the Workflow name. Choose No Review to skip approval, then click Save.
Add a Group name in Internal title if you want one. If you leave it blank, the Group is named after the first 60 characters of the caption.
Click Schedule, or Post now for an immediate post. To save a draft instead, turn on the Mark as draft switch at the top and click Save as draft.
When you start a post from + on a day in Month or Week view, Compose opens with Custom time set to that day. Check the Time zone, since the time follows the profile's time zone.
With Create Post access on a profile, you can't schedule or publish to it directly. Pick a workflow under Approval so the post goes for approval.
How Do I Set A Date Range For A Section?
Set a custom Date Range for each section to control the time period of posts and events shown.
Click the date range selector to open a calendar and pick start and end dates. The selected range is highlighted in blue. Each section remembers its last selected range.
Click Today to set the range from the current day through the next 15 days.
The two arrows beside the selector move you through dates one interval at a time:
Left arrow (Previous): shifts the range backward by one interval (a 15-day window in List view, a week in Week view, a month in Month view).
Right arrow (Next): shifts the range forward by one interval.
The date range selector isn't available for Grid, Updates, or Assets views.
A Team Inbox section has its own compact date control at the top right, set to the last 28 days by default. Click it to pick a Range (24h, 48h, 7 days, 28 days, 90 days, All or Custom) or exact dates.
How Do I Share A Project Externally?
Create a shared link for any project to collaborate with people outside your organization, such as clients, freelancers, or external approvers, without giving them access to your Statusbrew account.
With shared links you control which sections are visible, set custom date ranges, add recipients, and configure access permissions and expiry for added security.
Create a shared link
Go to Publish.
Find the project you want to share.
Click Share link.
Click Create new link. The link is created ("External link created successfully. Link is copied to clipboard and ready to share.") and appears in the Shared link dialog, named after the project by default.
Configure a shared link
Hover over the right side of the link in the Shared link dialog and click More options, then select Edit. The Edit shared link window opens.
Change the Link title if you want (up to 64 characters).
Add a Link description if you want (up to 256 characters).
Sections are copied from the project. Select which ones to share.
Date range is copied from the project. Change it using:
Select from calendar: click the Calendar icon and pick a range.
Select from range: predefined ranges such as Last 7 days, Last 30 days, Next 7 days, Next 30 days, Last week, Next week, Last month, Next month.
Select from dynamic range: a slider that sets a relative window around today. For example, -10 to +30 shows 10 days back and 30 days ahead; -90 to +90 shows 90 days each way.
Select a Time zone. It defaults to your Your Account preference, but you can set a client's time zone here.
To stop viewers changing the range, select Lock date range. They can still pick dates within the range you set.
Set Link privacy:
Public: anyone with the link can view it. No sign-in or invite needed.
Invite Only: only invited people can view it. With this on, even you can't view it until you add yourself.
Add recipients (Invite Only): enter email addresses separated by commas, add an optional message, and click Send invites. Recipients appear under Recipients, where you can Resend or Revoke access.
Allow guests to upload assets (shows only when the link shares an Assets section): turn it on to let signed-in guests add assets to the shared Assets sections. In Total upload limit (MB), set the most guests can upload through this link in total, or leave it empty for no limit. The field shows how much has been used, for example "0 MB of 5 MB used". A file that would take guests over the limit fails to upload. Guest uploads show in your Asset Manager.
Set link expiry: toggle it on and pick a date in Link expires on. Leave the toggle off if you don't want it to expire (we recommend setting one). You can't pick a past date. After expiry, the link stops working, but the project stays available to you and your team.
Click Done.
See who opened a shared link
Each link in the Shared link dialog shows an eye icon with the number of times people outside your team opened it. Views by you and your team aren't counted. A link nobody has opened yet shows no number.
Hover over the number to see:
Total views: for example "8 views".
Last viewed: when someone last opened the link, for example "Last viewed 5 days ago".
Recipients who opened it: for an Invite Only link, each recipient who opened it, with their name, email and when they last viewed it. Recipients who haven't opened it yet aren't listed.
You can see the same numbers in Settings → Shared links, in the Views column of the Project tab.
The person who owns the link also gets an email when someone opens it. To turn these emails on or off, go to your Notification settings and change Shared Link Activity under Activity. Learn how in Update Your Notification Settings.
Shared link limit
A project can have up to 20 shared links. Once it has 20, you can't create another one, and the create button shows "You can create up to 20 links for a project. Delete a link to create a new one." Expired links count toward the 20, so delete links you no longer use.
Project Best Practices
Some useful project setups, based on real use cases:
Network-based project
Create a separate project for each platform (Facebook, Instagram, LinkedIn, and so on). Within each, add sections to group content types like image posts, video posts, text posts, carousels, and stories.
Brand calendar project
Manage your whole workflow across planning, approval, and publishing in one project. Add sections like Ideas, Scheduled Posts, Waiting for Approval, Approved by Client, Rejected by Client, and Published Posts, so you can see what's in the pipeline, what's done, and what's pending approval. Especially useful for agencies and client-service teams that need a record of approvals and changes.
Content management project
Organize and track content across your publishing stages, with each section powered by a specific filter:
Scheduled Posts: State > In(=) > Scheduled. Shows every post scheduled to publish.
Need My Opinion: Shared With Me > Is(=) > True. Shows posts shared with you for feedback.
In Progress: State > In(=) > In Draft, Waiting for Approval.
FAQs
What Happened To Planner Boards?
Planner Boards are now called Projects. It's the same feature with a new name, and everything you set up before still works. Find your projects in the Publish sidebar.
Why Does One Post Show As Several Cards In My Project?
It's a Post Group. A post for several profiles is saved as one Group with one post per profile, and each post shows as its own card in Month, Week and List views. Click any card to open the Group in the side panel and see all of its posts.
If you picked Separate posts in Compose, each card is its own post with no Group, so it opens on its own.
Are Posts I Create From A Project Saved As Post Groups?
Yes, when you select two or more profiles and keep Post Group selected in the top bar of Compose. Pick Separate posts to save one normal post per profile instead. The Post Group dropdown only shows once two or more profiles are selected. A post for a single profile is saved as a normal post. Stories and X Threads use their own Compose and aren't saved as Post Groups.
You can add profiles to a Group later with Edit group. You can't add profiles to a separate post, so create a new post instead.
Can I Approve One Post In A Group And Reject The Others?
No. Approval covers the whole Group, with one Approve group and one Reject group. To hold back one post, reject the Group and say in the reason which post needs changes.
Why Isn't A Post Showing In My Approvals Section?
The Approvals section shows only posts waiting on your approval. A post won't show there when:
It isn't your step yet: the workflow is still on a step where you aren't an approver.
Another approver already acted: when the step doesn't use Require approval from all, one approver's action completes it for everyone.
It skipped review: it was saved with No Review, so it never went for approval.
To see every pending post, go to Publish → Needs Approval and select All of my team's approvals.
Can I Use Table View In A Project's Approvals Section?
Yes. Click Table view at the top right of the section. Each Group shows as one row with Approve group and Reject group. Click Classic view to switch back. Your choice is remembered in that browser.
How Do I Send Already Scheduled Posts To Another Approver?
Open the Group and click Edit group. Click Approval, choose Use Workflow, pick the workflow with the approvers you need and save. The Group goes back to Needs Approval, and every step approves it again, including approvers who approved it before.
Why Can't I See My Draft In My Project?
The draft has no date and time. Month, Week and List views only show posts with a time, and drafts you save from a project are listed in Publish → Drafts, not in the project.
Can I Pick A Custom Date Range In Month View?
No. Month view always shows the full month, and the arrows move one month at a time. To see a custom range, switch the section to List or Preview and pick your own start and end dates in the date range selector.
Why Can My Client See Posts My Section Filters Should Hide?
A shared link shows each shared section with the filters you set on it. To limit the time period too, open Edit shared link, set the Date range and select Lock date range. Ask your client to reload the link after you change it.
How Do I Know If My Client Opened The Project Link?
Open the project and click Share link. The eye icon next to each link shows how many times people outside your team opened it. Hover over the number to see when it was last viewed and, for an Invite Only link, which recipients opened it. Views by your own team don't count. The link's owner also gets an email when someone opens it.
Why Can't I Create Another Shared Link For My Project?
The project already has 20 shared links, which is the limit. Expired links count too. Delete a link you no longer need, then create the new one.
Can I Use A List View Instead Of A Calendar To Plan And Dump Content Ideas?
Yes. Create a dedicated project for idea dumping and set a section to List view. Go to Publish, create a new project, name it, select your data sources, and switch to the List section. To capture an idea without a publish date, save it as a draft or create a calendar event. Events are planning-only entries, they don't publish to social networks, so they're ideal for brainstorming, content themes, and campaign ideas.
Why Do Events Disappear After I Add Them To A Project?
Check the section's content type and its event calendar. A section can show Posts, Events, or Posts and Events. If it's set to Posts only, events won't show. Edit the section, switch it to Events or Posts and Events, select the correct event calendar, and save.
How Do I Share A Calendar Link For Events With A Specific Tag?
Create a shared calendar link from All Posts and filter it by tag before sharing. Go to Publish → All Posts, create or open the shared calendar link, add a Tag filter in its settings, save, and share. The link then shows only items matching that tag.
Why Can't I Play Or Hear Audio For Some Published Videos In The Calendar Preview?
While a video post is still a draft or scheduled, Statusbrew shows the uploaded media in the preview because it's still stored in Statusbrew. After publishing, the preview relies on the data the social network's API returns, which varies by platform. This doesn't mean the video published without audio or that the media changed.
Why Do Facebook Reels Or Videos Show An Image Icon In The Calendar?
When you filter the calendar by Facebook Reels or Videos, some posts may still show an image icon on the post card. This happens because Meta's APIs sometimes return only a thumbnail for published content synced back into Statusbrew, even though the post type is identified correctly. To see the live post, click the external/open icon and view it on Facebook.
What Is The Updates Section In A Project?
It's where your team posts updates for each other, inside the project. Add a section, set its view type to Updates, and anyone in your organization with access to the project can post, comment, react, and pin. It holds no posts or events and has no calendar.
Can I Link A Post To A Team Update?
Yes. Copy the post's URL from Statusbrew and paste it into your update. It resolves into a link showing the post's internal title. Combine it with an @ mention to pull the right person into the discussion about that post.
Can I Add More Than One Updates Section To A Project?
No. A project can have only one Updates section. If you need separate update feeds, for example one per client, set up a separate project for each and add an Updates section to each one.
Can External Viewers See Team Updates?
Yes, if the shared link includes the Updates section and they are added as a recipient. Recipients can do everything your own team can do there: post updates, comment, attach an image, react and pin. Viewers who are not recipients can read updates but not contribute. Uncheck the Updates section in Edit shared link if you do not want it shown at all.
Can I Filter An Updates Section Or Set A Date Range?
No. Updates aren't tied to dates or post states, so the filter bar and date range selector don't appear in an Updates section.
Can I Export An Updates Section To CSV Or PDF?
No. Export CSV and Export PDF are available for List, Week, Month, Preview, and Approvals sections, not for Updates or Grid.
How Do I Send Someone A Link To One Update?
Hover the update, click More (three dots) and select Share update. Statusbrew copies a link to that update to your clipboard. Opening it takes the person straight to that update in a focused view with its comments, not just to the Updates section.
Make sure they already have access to the project. Someone who is not a member of the space, or who has not been added to the project, lands on the space picker instead and sees "You dont have sufficient permission to make this request".
Can I Attach An Image To A Comment?
Yes. Click the image icon in the comment box. Use it to suggest a visual or share a reference rather than describing it, and anyone reading the comment can download the image. Recipients on a shared link can attach images to their comments as well.
How Do I Highlight An Important Update?
Hover the update, click More (three dots), and select Pin update. It moves to the top of the feed under a Pinned label so it's the first thing anyone opening the section sees.
What Is The Assets Section In A Project?
It's your Asset Manager library, shown inside the project. Add a section, set its view type to Assets, and choose which folder it opens on. Everyone with access to the project browses that folder and everything inside it, so the media and captions sit next to the calendar they're planned on.
Can External Viewers See The Assets Section?
Yes, if the shared link includes it. Anyone with the link can browse the folders and open assets. To let guests add assets too, turn on Allow guests to upload assets in Edit shared link. The guest's steps are in Guest Users. Uncheck the Assets section in Edit shared link if you don't want it shown at all.
Can I Upload Assets From Inside A Project?
Yes. In an Assets section, click Add asset to add one, or the arrow beside it for Bulk upload. Anything you add lands in the folder you're currently browsing, the same as adding it from Asset Manager.
Can I Add More Than One Assets Section To A Project?
Yes. Each Assets section points at one folder with its own layout, so you can add several to surface different asset sets side by side in the same project.
How Do I Find Assets That Guests Uploaded?
Click Add filter > Asset Source in the Assets section or in Asset Manager, and pick shared_link. Only assets guests added through a shared link show.
What Is The Team Inbox Section In A Project?
It shows one Engage Team Inbox's conversations as a tab in your project. Add a section, select Team Inbox, name it and pick the inbox. Anyone who can view the project can read the conversations, even without Engage access.
Can Project Viewers Reply To Conversations In A Team Inbox Section?
Only if they can already reply to that inbox in Engage. The section doesn't change permissions. Everyone else reads the thread only, with no reply box or message actions, and internal notes stay hidden.
Why Can't I Reply To A Conversation In A Team Inbox Section?
A Team Inbox section follows the same reply rules as Engage. If Engage doesn't let you reply to a conversation, the section doesn't either, and you'll see only the note box, so you can still add a note for your team. Common reasons:
The network doesn't support replies: if the network doesn't allow replying to that type of conversation, there's no reply box.
The message was deleted: a message deleted on the network after it reached the inbox shows a Deleted tag.
You don't have reply access: only people who can reply to that inbox in Engage see the reply box. Everyone else reads the thread only.
Can Clients See A Team Inbox Section Through A Shared Link?
Yes, view-only. Team Inbox sections are included when you create the link. Anyone with it can browse and read the conversations, but can't reply, add notes or take any action. Uncheck the section under Sections in Edit shared link to hide it.
Why Doesn't My Team Inbox Show Up In The Dropdown?
The Team Inbox dropdown lists only the inboxes you have access to in Engage. If you have none, it reads "No item found". There are two common reasons:
You're on the Standard plan. Team Inboxes are available on the Premium plan and above, so there's nothing to pick yet. Upgrade, then create a Team Inbox in Engage.
You don't have access to the inbox. Ask an admin to add you as a collaborator on the inbox in Engage, or to add the section for you.
Is The Team Inbox Section Available On My Plan?
The section type shows on every plan, but it only works with Team Inboxes, and those are available on the Premium plan and above. On Standard, the Team Inbox dropdown stays empty until you upgrade and create a Team Inbox in Engage.
Can I Show More Than One Team Inbox In A Project?
Yes, and there's no limit. Each Team Inbox section points at one inbox, so add one section per inbox. Duplicating a Team Inbox section keeps the same inbox.
Can I Close Conversations Or See Contact Details From A Team Inbox Section?
You can close a conversation if you can already close it in Engage: hover it in the list and click Close, or press y. Contact actions and the side peek aren't available in the section. Click View in Engage to get them.
Why Is My Team Inbox Section Empty?
Check these:
No inbox picked, or the inbox was deleted: the section shows No Team Inbox. Click Choose an inbox and pick one.
Wrong state: the list opens on Open conversations. Switch to Close or Snoozed.
Date range: the section shows the last 28 days by default. Widen it with the date control at the top right, or pick All.
The conversation moved: a conversation moved to another inbox in Engage drops out of this section.
What Is The Report Section In A Project?
The Report section lets you build a custom report inside the same project, alongside your content calendar. Add a Report section, name it, click Add widget, and build the report using the available metrics, the same way you create custom reports elsewhere in Statusbrew.
Do I Have To Build A Report Section From Scratch?
No. Build it from scratch, or reuse part of a report you've already built in Statusbrew Reports by bringing a section or a single widget from it into the project's Report section.
Why Do I See "No Widgets Added Yet" In The Report Section?
The Report section exists but has no widgets yet. Click Add widget and select the metrics you want to visualize.
What Kind Of Reports Can I Create In A Project?
You can build any custom report in a project using Statusbrew's 270+ metrics. After adding a Report section, choose your metrics and build reports for post performance, engagement, audience growth, team activity, campaign performance, network-specific performance, and more.