Engage With Your Instagram Audience

Respond to comments, mentions, and DMs on Instagram. Implement rules and collaborate with your team directly through Engage

Engage With Your Instagram Audience

Set Statusbrew As Primary Instagram Receiver

Statusbrew users can view & manage Instagram Direct Message communications from the Engage Inbox. But before you start communicating on Instagram, you need to enable Instagram Messages support in Statusbrew.

Enabling Instagram Direct Messages from the Instagram App

To ensure Instagram DM access for third-party apps such as Statusbrew, please follow these steps.

  • Open the Instagram App on your phone & switch to your business account

  • Tap on the profile icon in the bottom right corner & then tap on the hamburger menu (three lines) in the top right

  • Now, in How others can interact with you, tap Messages and story replies

  • Tap Message requests in How people can reach you

  • Under Connected tools, turn on Allow access to messages

You'll be able to manage incoming direct messages from the Engage Inbox. Learn more about supported Conversation Types & Sync Rate in Statusbrew.