How Can I Respond To Play Store Reviews?

Respond to reviews on the Google Play Store to have higher overall ratings and make your app stand out.

You can respond to your Play Store reviews from Engage. Here’s how:

1. Open the Play Store review conversation you want to reply to. Use Team Inboxes or Create Views to locate the review quickly.

2. Compose your reply (up to 350 characters) in the reply box.

3. Click Reply or Reply & Close.

As you reply, your responses will appear as a single-threaded conversation.

You can also do the following:

• Select Emoji to reply with it

• Open Macros to reply faster with pre-saved responses

• Improve your reply with AI Assistant

See Also

• Hiding/Deleting Comments

• Internal Conversation Actions In Engage