AI Assistant

Use AI Assistant in Engage to translate, rephrase, shorten, expand, or adjust your message tone to public social media comments, mentions, and messages with one click.

AI Assistant in Engage will help your care team become even more efficient by responding faster, more consistently, and on-brand.

Note: This feature is available on the Premium Plan.

How To Use AI Assistant In Engage?

1. Go to Engage.

2. Select the conversation you want to respond to.

3. Add your response.

4. Click AI Assistant.

5. Select the option you want to use. You can:

   1. Translate your text into the following languages:

      1. English

      2. Japanese

      3. Spanish

      4. Portuguese

      5. French

      6. German

      7. Arabic

      8. Swedish

      9. Danish

      10. Hebrew

      11. Croatian

      12. Chinese

      13. Russian

      14. Italian

      15. Hindi

   2. Rephrase your message for clear communication

   3. Make your text More concise

   4. Adjust your tone to sound More friendly

   5. Polish your message to sound More formal and professional

   6. Expand your reply with AI-generated details and context

   7. Fix grammar and typos for improved clarity

6. Select Update to insert the suggested text in your response or select Cancel to delete the suggestion.