Onboarding And Account Setup

Setup checklist: create space, connect profiles, add team members, access product tours, demos, and agency checklist

Before You Start Using Statusbrew - Onboarding Checklist

This is the master checklist or the "first steps" you need to follow to ensure your Statusbrew account is correctly set up. Going through this checklist will ensure that you get the most out of the platform.

Social Profiles & Ad Accounts

Your Statusbrew experience begins when you connect your social profiles. Before you start publishing your first post or responding to comments, it's a good idea to quickly verify the social profiles you've connected.

  • From your Statusbrew Dashboard, click on Settings

  • Now click on Profiles and review all social profiles you've connected

  • If you wish to connect additional social profiles, click on the "+" button

You must be an admin for a Facebook, Instagram Business, or LinkedIn company page to connect them to Statusbrew.

Learn more - What Is A Social Proflie

If you wish to boost Facebook posts and manage Facebook or Instagram Ad comments, you need to connect your Ad account to Statusbrew. To verify the Ad accounts you've connected.

  • From your Statusbrew Dashboard, click on Settings

  • Now click on Ad Accounts and review all Ad accounts you've connected

  • If you wish to connect another Ad account, click on the "+" button

Learn more - Ad Accounts

Invite Team Members & Set Up Access

Once you've connected your social profiles, you can then begin inviting your team members.

To invite a new team member,

  • From your Statusbrew Dashboard, click on Settings

  • Now click on Users and click on the "+" button

It is easy to manage users and provide different levels of access to them based on their responsibilities within the organization.

Learn more - What Is A User

To ensure your team members have access to the right features & social profiles.

  • From your Statusbrew Dashboard, click on Settings

  • Now click on Profiles & click on the three-dot menu icon & the edit beside a social profile

  • Select the access you want to grant to the team member for the profile by selecting the dropdown. Repeat this for each profile

  • Click on update when you're done

Learn more - Access Permissions

Configure Notifications

Statusbrew's real-time notifications tend to simplify your day by providing you with the most important updates on your social channels and the Statusbrew app. To set up notifications,

  • Click on the profile avatar at the bottom left of your screen and click on Your Account

  • Click on Notification Settings from the left side nav, choose the desired options and click on the Save button

All notifications available can be set for Mobile (push), Email, and Desktop (browser).

Learn more - Statusbrew Mobile, Email & Desktop Notification Settings

Setting Up Tags (Labels)

Statusbrew provides its users with a robust set of custom Content Tagging tools for categorizing the outbound and inbound content from Statusbrew’s Compose and Engage Inbox.

To create a new tag,

  • From your Statusbrew Home, click on Settings > Tags

  • Now click on the + button

  • Enter a tag name and choose the desired color for your tag

  • Click on the Add button

Learn more - Internal Tags

Only admins and owners of a Statusbrew Space can Create, Archive & Edit Tags. Any team member can apply tags.

Setting Up User Groups & Profile Groups

Statusbrew allows you to group users & profiles based on shared characteristics. Grouping users & profiles together allow you to better manage these entities.

To create a new Profile Group,

  • From your Statusbrew Home and click on Settings

  • In Settings, click on Profile Groups and click on the + button

  • Enter a Name for the new group

  • Now in the profiles field, you can search for any profile that's a part of your Statusbrew space and add them to your new Profile Group

  • You can configure team member access at a profile group level

Learn - What Is A Profile Group

To create a user group in Statusbrew,

  • From your Statusbrew Home and click on Settings

  • In Settings, click on Profile Groups and click on the + button

  • Start by giving your new User Group a name

  • Now under the users field, you can search for any user that's a part of your Statusbrew Space and add them to your new User Group

  • Once you're done adding new users, click on save

Learn more - What Is A User