Rule Engine

Implement condition-based automations to automatically hide, delete, tag, and route conversations through the Rule Engine

How Can I Hide All Comments

Statusbrew's Rule Engine allows users to hide comments on Facebook, Instagram, TikTok and YouTube to protect their brand image and audience from spam and insensitive content.

With Statusbrew's Rule Engine, you can automate hiding Facebook and Instagram comments and ad comments.

How To Hide All Comments?

Set up a rule in Statusbrew to automatically hide comments and filter out inappropriate, offensive, or spammy comments by defining specific criteria.

  1. From the Statusbrew dashboard, go to the Rule Engine and click Add New Rule.

  2. Name the rule (e.g., "Hide Facebook Comments").

  3. Select the Data sources (the desired Social Profiles & Profile groups that you want to hide all comments from).

  4. Choose a Trigger type (e.g., Message received).

  5. Click Add a new action and choose Hide Comment.

  6. Click Submit to save and activate the rule.

    how-to-hide-comments

This rule will hide all incoming comments on the selected social profiles, ensuring ease and peace of mind.

How To Hide All Facebook Ad Comments?

  1. From the Statusbrew dashboard, go to the Rule Engine and click Add New Rule.

  2. Name the rule (e.g., "Hide Ad Facebook Comments").

  3. Select the Data sources.

  4. Choose a Trigger type (e.g., Message received).

  5. Add Filters:

    • Click Add condition > Conversation Type > In(=) > Facebook Ad Comments

  6. Click Add a new action and choose Hide Comment.

  7. Click Submit to save and activate the rule.

Hide Comments Best Practices

To keep your Engage Inbox clutter-free; add an Action to Close the hidden comments.

To track and review all the hidden comments, add an Action to label all of the hidden comments with an internal Tag. Create a view with the filter of this tag and where all the comments with the applied internal Tag will show up. Now, you can view these comments periodically.