Rule Conditions vs Actions
Rule Engine in Statusbrew lets you automate conversation actions based on conditions you specify.
However, not all conversation types can be automated for all supported actions; this varies by network. For example, only Facebook, Instagram, YouTube, TikTok, and Threads comments can be hidden. These are known as [todo:link Social Network Based Conversation Actions | Network-Supported Actions], which are actions that can be applied to conversations on specific social networks, depending on the platform’s permissions.
On the other hand, [todo:link Internal Conversation Actions | Internal Conversation Actions] are actions taken within the Statusbrew platform to better manage and organize conversations without affecting the public-facing content. These actions can be performed on all [todo:link Conversation Type And Sync Rates | supported conversation types.]
Prerequisites
Here’s a rundown of the rule conditions and actions you can set up for different conversation types.
Available Network-Specific Actions For Different Conversation Types
Conversation Type | Send a private message (Facebook and Instagram only) | Hide comment | Unhide comment | Delete comment |
X DM | ||||
X Mention | ||||
X Quoted Tweet | ||||
X Keyword | ||||
Instagram Message | ||||
Instagram Mention | ||||
Instagram Comment | ✔️ | ✔️ | ✔️ | ✔️ |
Instagram Ad Comment | ✔️ | ✔️ | ✔️ | ✔️ |
LinkedIn Comment | ✔️ | |||
LinkedIn Mention | ||||
Facebook Message | ||||
Facebook Comment | ✔️ | ✔️ | ✔️ | ✔️ |
Facebook Ad Comment | ✔️ | ✔️ | ✔️ | ✔️ |
Facebook Recommendation | ||||
Facebook Mention | ||||
Facebook Visitor Post | ✔️ | ✔️ | ✔️ | ✔️ |
YouTube Comment | ✔️ | ✔️ | ✔️ | |
TikTok Comment | ✔️ | ✔️ | ||
Google Business Review | ||||
Google Business Question | ||||
Appstore Review | ||||
Playstore Review | ||||
Line Message | ||||
WhatsApp Message | ||||
Reddit Post | ||||
Threads Reply | ✔️ |