Rule Engine

Implement condition-based automations to automatically hide, delete, tag, and route conversations through the Rule Engine

Rule Conditions vs Actions

Rule Engine in Statusbrew lets you automate conversation actions based on conditions you specify. Conditions decide which conversations a rule applies to. Actions decide what happens to them.

Not every action works on every conversation. This varies by network.

Only comments and replies on Facebook, Instagram, X, YouTube, TikTok, and Threads can be hidden, and only Google Business reviews can be replied to publicly.

These are Network-Supported Actions, which apply to conversations on specific social networks, depending on the platform's permissions.

On the other hand, Internal Conversation Actions are actions taken within the Statusbrew platform to better manage and organize conversations without affecting the public-facing content. These actions can be performed on all supported conversation types.

Prerequisites

Here’s a rundown of the rule conditions and actions you can set up for different conversation types.

Available Network-Specific Actions

Network

Auto-hide

Auto-delete

Auto-reply ( as DM)

Auto-reply (as public)

Facebook (organic + ads comments)

Yes

Yes

Yes

No

Instagram (organic + ads comments )

Yes

Yes

Yes

No

TikTok (organic + ads comments )

Yes

No

No

No

YouTube comments

Yes

Yes

No

No

X (replies only)

Yes

No

No

No

LinkedIn comments

No

Yes

No

No

Threads (replies only)

Yes

No

No

No

Google Business Profile reviews

No

No

No

Yes