Statusbrew Mobile App

Statusbrew Companion App helps you create and share posts and receive notifications for important conversations on your mobile

Statusbrew Mobile App

Statusbrew Mobile App Troubleshooting

If your Statusbrew mobile app is not behaving as expected, we recommend you try these troubleshooting steps to resolve the issue.

Install the latest Statusbrew Companion app update from the app store.

The latest version of the Statusbrew Companion app has the most recent feature updates & bug fixes.

The lowest supported version of the Android operating system on the Statusbrew Companion app is 7 & of iOS on is 15.1.

To check which mobile app version you're using, follow these steps:

  1. Open the Statusbrew Companion app.

  2. Tap the space icon you are currently logged in to from the bottom right corner of the app.

  3. Here you will be able to view the current version of the Statusbrew Companion app that you are using.

We recommend that you keep the Statusbrew Companion app updated and always use the latest available version to ensure optimal performance and access to the newest features.

To determine which version of the operating system you're using, follow these steps:

  1. Go to Settings on your Android device.

  2. Select About phone/About device.

  3. Look for Version. This is the iOS/Android version of your mobile device.

Uninstall and then reinstall the Statusbrew Companion app

Uninstalling and then reinstalling the Statusbrew Companion app is a common troubleshooting step to start fresh and ensure the app is working as expected. These steps often fix loading issues, like a blank or black screen.

Note: Uninstalling the Statusbrew Companion app does not delete your account.

Uninstall the Statusbrew Companion app

  1. Touch-and-hold the Statusbrew Companion app.

  2. Select Remove App/Delete App/Uninstall App.

Reinstall the Statusbrew Companion app

Go to the following links and install the app: Download Statusbrew Companion app on iOS or Download Statusbrew Companion app on Android.

Or

  1. Open the App Store or Play Store.

  2. Enter the Statusbrew Companion app in the search field, and then select Search.

  3. Install the Statusbrew Companion app & log in to your account.

Important: After reinstalling the app, re-enable notifications in the Statusbrew Companion mobile app and your device settings.

For troubleshooting notification in the Statusbrew Companion app, refer to our article on Manage Mobile Notifications.

Contact us

If, after completing the above troubleshooting steps, the Statusbrew Companion app still does not work as expected, please get in touch with our support team with your device model, operating system version, mobile app version of the Statusbrew Companion app, and the actions that are resulting in the error.