Frequently Asked Questions

Find solutions to common queries and issues with our comprehensive FAQ section for quick assistance

What Keyboard Shortcuts Can I Use In Statusbrew?

Statusbrew offers keyboard shortcuts to make it even faster to use the platform.

In addition to working more efficiently, you may also want to use keyboard shortcuts in Statusbrew as an alternative to using a mouse.

Pro Tip: Press ⌘ + / on Mac or Ctrl + / on Windows to open the Keyboard Shortcuts dialog in Statusbrew.

Engage Shortcuts

The following shortcuts can be used in Engage:

Action

Shortcut (Mac)

Shortcut (Windows)

Open Macros

s

s

Conversation Add to Inbox

i

i

Assign a Conversation

a

a

Open Conversation

o

o

Close Conversation

y

y

Previous Conversation

k

k

Next Conversation

j

j

Reply and Close/Open

⌘ + Shift + Enter

Ctrl + Shift + Enter

Reply to Conversation

⌘ + Enter

Ctrl + Enter

Open Conversation Details

]

]

Add Note

n

n

Other Shortcuts

The following shortcuts can be used anywhere in Statusbrew:

Action

Shortcut (Mac)

Shortcut (Windows)

Toggle Sidebar

[

[

Show Shortcuts List

⌘ + /

Ctrl + /

Close Dialog

Esc

Esc

Have a suggestion for a new keyboard shortcut? Contact our support team.