How Can I Contact Statusbrew Support?

Statusbrew offers multiple support options to help you get quick assistance whenever you need it. The type of support available depends on the plan you are subscribed to.

This article outlines how you can get in touch with Statusbrew’s support team or access self-service training resources.

Statusbrew Support

Here are the types of support options available for different pricing plans.

Contacting Support

Our Support Team is available Monday - Saturday, on a 20-hour basis. If you come across any technical issues while using the platform and need to contact the Support Team, you have the following options:

Live Chat Support

Our Live Chat is the fastest support medium. To contact us via live chat,

• Log in to your Statusbrew dashboard

• Click the chat bubble icon in the bottom-right corner

• Start a conversation with our support team

Chat is also available from within the Statusbrew help center. Click here to access live chat from this article.

Ticket Support

You can send over your queries to our Support Team via this link.

Email Support

Please email us your request at support@statusbrew.com

Demo Request

If you need help troubleshooting an issue, you can also request a free demo call using this link.

Support Articles

Browse or search the Statusbrew help center (where you are now) for quick answers to your questions. We also offer a plethora of self-service support articles that will help you troubleshoot the most common issues.

Self-Training Videos

Statusbrew provides training videos within the platform to help you quickly get up to speed with using the platform. These videos are easily accessible at the top of your homepage and also within some specific feature windows.