How To View Facebook & Instagram Ad Comments

How To View Facebook & Instagram Ad Comments

Mar 18, 2021 2 min read

If you're running ads for your products or services on Facebook or Instagram, there's one massive problem you'll face.

You cannot see the ad comments natively.

On your normal Facebook or Instagram post, you immediately get notified when someone drops a comment. You can then tap on the comment and easily reply to it. On the other hand, ad posts or dark posts don't generate such notifications as a normal post.

You will never see a notification for your Facebook ad comments or Instagram ad comments, whether on desktop or the mobile app.

Learn how to hide Facebook ad comments.

Here's how you can find all those comments.

How To View Facebook Ad Comments

To view Facebook ad comments:

  1. Go to ads manager

  2. Click on the campaign name that contains your desired ad set

  3. Now click on the ad set name that contains the Facebook ad you want to preview

  4. Click on the ad name that contains the ad you want to preview

  5. In the preview on the right, click the arrow icon and select Facebook Post with Comments

  6. In the drop-down menu, under See post, select Facebook post with comments

  7. You'll be able to see your listing with people's reactions such as comments, likes, etc

How To View Instagram Ad Comments

To view Instagram ad comments, you need to add your Instagram account to your Business Manager.

While creating a new, make sure to select your desired Instagram account in the Instagram account section under the ad creation menu.

To view Instagram ad comments:

  1. Go to ads manager

  2. Click on the campaign name that contains the ad you want to preview

  3. Click on the ad set name that contains the ad you want to preview

  4. Click on the ad name that contains the ad you want to preview

  5. From the preview on the right, click on the arrow icon and select Instagram Post with Comments.

You'll now see your Instagram ad with a comments section to the right.

You need to repeat the above steps for every single ad, which isn't feasible if you're managing things at scale.

At Statusbrew, we've made a one-stop destination from where you can manage view, hide, delete & reply to Facebook & Instagram ad comments all under a single tab.

And not only that, you can create custom rules to automatically get rid of negative, spam & bot comments.

Statusbrew removes the complexity of managing ad posts and eliminates the everyday hassle of dealing with Facebook & Instagram ad comments.

Claim your free 14 day trial for Statusbrew when you sign up for comment management.

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Statusbrew is a social media management tool that supports Facebook, Instagram, Twitter, Linkedin, YouTube, and even Google My Business.

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Shivam Devgan

Shivam is a content and marketing strategist at Statusbrew and loves to write content that tells a story. When he's not on his laptop you can find him working out and jamming to pop music.