Sprinklr is by far the most comprehensive customer experience management (CXM) tool in the market today, & there will undoubtedly be a way to build your desired workflow in it.
Even though its features are so attractive, many businesses are on the lookout for Sprinklr alternatives and competitors. That’s because:
- Its price is a significant disadvantage (starting at $299 per user per month billed annually).
- It’s complex to use, given its size, extensive setup, & user interface.
- It takes time & effort to set up & the migration is also difficult.
- There are discrepancies between Meta-business KPIs & the ones reflected in their dashboard
- It's not user-friendly at all, despite paying a hefty price.
And that’s why people look out for some kick-ass Sprinklr alternatives.
Luckily, there are a lot of excellent alternatives available in the market. Many of them are less expensive & come with even more amazing features.
This article will present the top 9 Spinklr alternatives for 2023. We will review every tool’s unique features and pricing. So, you can take a good look at the value for money and decide why these are fantastic alternatives to Sprinklr. With no further ado, let’s get into the specifics.
9 Budget-friendly Sprinklr Alternatives For 2024
Statusbrew
Sprinklr offers so many features that it can often become overwhelming to understand the best approach to accomplish your social media needs. But, if you are looking for a more streamlined social media management solution, Statusbrew is a more affordable and easy-to-use Sprinklr alternative.
How Statusbrew compares with Sprinklr
3x more affordable: Statusbrew is a budget-friendly option that won't break the bank. Sprinklr’s lowest tier plan starts at $249 per month (billed annually) & our pricing starts at $129 (billed annually) & $179 (billed monthly).
Simple & user-friendly dashboard: Statusbrew dashboard is easy to use and navigate, even for users with no prior experience in using social media management tools. So, you can get started with Statusbrew quickly & easily.
Easy setup: You can create an account on Statusbrew and start using the platform in minutes (or book a free demo if you want us to set up your dashboard in minutes).
Tons of reporting templates: Statusbrew offers a plethora of reporting templates that make it easy to track your social media performance and identify areas for improvement without creating custom reports.
Scalable & flexible: Statusbrew is a growing platform that can grow with your business. It's also flexible enough to be customized to meet your specific needs.
Statusbrew’s social media management features you can’t miss
Smart Inbox: Statusbrew's Smart Inbox is a centralized hub where you can see all your social conversations in one place. This makes it easy to stay on top of conversations & respond in a timely manner.
Team Collaboration: Statusbrew makes it easy to collaborate with team members on social media campaigns. You can share posts, comments, and reports with team members and even create a multi-step multi-user workflow for post approvals.
Social Listening: Statusbrew's AI-powered social listening feature helps you track what people are saying about your brand on social media and even go beyond your feed to identify trends, potential problems, and opportunities.
Clear out the noise in your comments section: Statusbrew's advanced automation feature allows you to hide or delete spam and bot comments under your organic and dynamic posts to keep your comments section clean.
Schedule and publish content easily: Schedule and publish content to multiple social profiles in advance without having to spend hours every day on social media.
Reporting: With 180+ advanced metrics, Statusbrew's analytics helps you to dig deeper into almost every aspect of your social media campaigns.
What People Say About Us
Its a powerful social media management system which includes Facebook and Instagram ad comment moderation with support for integration with Google my business
Pricing
- Standard: $129 per month
- Premium: $229 per month
- Enterprise: Custom pricing
Capterra Rating
4.8/5
Book a free demo to understand how we can help!
Meltwater
Meltwater's Engage platform is specifically designed with a social-first mindset. On Meltwater, brands can schedule posts, engage with influencers and social communities, and measure analytics across all their social networks. You can think of Meltwater as a central hub that brings together your team and your cross-channel social media strategy to ensure that everyone stays on the same page and no opportunities are missed.
Key Features
- Provide social listening across traditional media networks such as broadcast, online news, blogs, and forums
- Covers the most popular social media networks, including Facebook, Instagram, LinkedIn, Twitter, WeChat, Douyin, and Sina Weibo
- Track mentions of your brand, products, and competitors
- Analyze the sentiment of social media mentions
- Track the social media activity of competitors
- Helps you to identify and respond to social media crises
- Integrates with your CRM, marketing automation software, and other business systems
| Pros | Cons |
|---|---|
| Advanced social listening features | The interface is a bit complex |
| Excellent customer support | Not many features for scheduling & publishing posts |
| Customizable dashboards |
Pricing
Customized pricing for all plans based on the solutions you choose
Dash Hudson
Dash Hudson caters to brands' visual marketing and content needs. One of the key benefits of Dash Hudson is its Ecommerce Suite. This feature allows businesses to sell their products directly through social media platforms like Instagram and TikTok.
Vision is a creative insight tool of Dash Hudson that analyzes all types of owned content With Vision, you can gain valuable insights into your best-performing images, trending content, and personalized recommendations.
Key Features
- Create and manage social media campaigns
- Has a mobile app that allows you to manage your social media accounts on the go
- Store and organize your social media assets, such as images, videos, and documents
- Schedule your social media posts in advance
- Add shoppable tags to your Instagram posts
- Create shoppable galleries of your products on Pinterest
- Track your relationships with influencers and other brands
- Provides a variety of pre-built dashboards that you can use to track your social media performance
- Listen to social media conversations about your brand or industry
- Export your data in a variety of formats, such as CSV, Excel, and PDF
| Pros | Cons |
|---|---|
| Useful for to brands create & manage visual content | Can be expensive |
| Easy to use and navigate |
Pricing
- Grow: $249 per month
- Engage: $749 per month
- Advanced: $1294 per month
- Enterprise: $2499 per month
Emplifi
Emplifi offers a comprehensive end-to-end platform that guides you through the entire process, from analysis and content planning to streamlined publishing and hassle-free community management. It offers everything you would expect from a top-notch marketing platform. You can monitor and optimize our performance on various platforms like YouTube, Facebook, Twitter, Instagram, TikTok, and LinkedIn.
Key Features
- Setting it up is a breeze, allowing your teams to start using it right away without any delays
- AI-powered publishing recommendations
- Team approval workflows
- Understand your own performance
- Benchmark your results against your competitors with unmatched precision
- AI image recognition technology and deep content intelligence to create content that resonates with your audience.
- Community management
- Task automation
- AI-powered influencer discovery and tracking tool
| Pros | Cons |
|---|---|
| Offers a number of AI capabilities, such as sentiment analysis, predictive insights, and automated response generation | Not as many features as some other social media management tools |
| Can be customized | A steep learning curve |
Pricing
Pricing discussed on a personalized demo
Khoros
Khoros aims to be your central hub for all your digital marketing activities. It goes beyond social management by integrating with CRMs, customer service ticketing apps and even helps manage your digital security. It's designed to cater to enterprise brands working on a large scale. One of the standout features of Khoros is its omnichannel social media management tools.
Key Features
- Handle a high volume of messages
- Centralize your social management activities, like listening, monitoring, publishing, community management, and analytics
- Integration with other digital marketing tools like Salesforce and Adobe
- Engage with customers on social media through features like live chat, chatbots, and community forums.
- Offers a digital contact center to provide customer service through channels like social media, email, and phone.
- Manage their content across multiple channels, including social media, website, and intranet.
- Analytics on social media performance, customer engagement, and digital contact center performance.
- Dedicated customer support team
| Pros | Cons |
|---|---|
| Powerful analytics features | Can be expensive |
| Excellent customer support |
Pricing
Pricing discussed on a personalized demo
Brandwatch
Brandwatch, formerly known as Falcon.io, is not your average social media post-scheduling tool. It is a social media listening and analytics platform that helps you understand what people are saying about their brands online. It offers a range of advanced features, such as engagement tracking and social media trend analysis. You can also set up alerts for specific terms or phrases to be notified as soon as there is any new activity related to those terms or phrases.
Key Features
- Schedule and manage your posts through its intuitive calendar page
- Supports multiple social media networks
- Built-in editor to create posts with integrated images and videos
- Assign roles and permissions to team members for collaboration
- Custom response templates
- Track mentions of your brand, products, and competitors
- Analyze the sentiment of social media mentions
- Track the social media activity of your competitors
- Collects data from over 100 million sources
- Interface is easy to use, even for businesses that are new to social media monitoring and analytics
- Can be scaled to meet the needs of businesses of all sizes
| Pros | Cons |
|---|---|
| Powerful social listening features | Not all features are available in all plans |
| Excellent social media monitoring | |
| Customizable dashboards |
Pricing
Pricing discussed on a personalized demo
Hootsuite
Hootsuite is a super popular tool used by businesses big and small. You can handle multiple social media accounts, schedule posts, engage with your audience, and check how well you are doing on social media - all in one place!
Hootsuite aims to be your one-stop shop for all things social media. It has a highly customizable dashboard, so you have the freedom to build your own social feeds based on the specific networks you want to monitor. You can create, run, and monitor social media campaigns right within the platform.
Key Features
- Schedule posts in advance
- Publish posts to multiple social media platforms at once
- Analytics data on their social media performance
- Monitor their social media mentions
- Integrates with a wide range of other applications
- AI writer called OwlyWriter can be used to generate captions, content ideas, and more for your social media posts
- Schedule posts in bulk
- Create custom streams that track specific keywords, hashtags, or conversations
- Create teams and assign different roles to team members
| Pros | Cons |
|---|---|
| Easy to use interface | Customer support is slow |
| Affordable pricing plans | |
| Wide range of features | |
| Integrations with other popular tools |
Pricing
- Professional: $23.42 per month
- Team: $92.22 per month
- Business: $550.36 per month
- Enterprise: Custom
Sprout Social
Sprout Social allows you to schedule and post content to multiple social media platforms all from one convenient spot. Sprout Social Analytics provides a wide range of metrics that matter to you, presented in a clean and customizable report format. You can even add your client's logo and create white-labeled reports.
Sprout Social is known for its powerful social listening features, which allow businesses to monitor their brand and industry mentions. However, it can be expensive for smaller businesses or individuals. You can explore Sprout Social competitors to find similar tools.
Key Features
- Built-in CRM tool
- A built-in image editor
- Offers integration with help desk tools like Zendesk
- Set up rules so that certain messages are automatically routed to specific team members
- Provides insights into your social media inbox, such as the most common questions you receive & the most popular times to message you
- Integrates with a variety of other applications, such as Salesforce and Google Analytics
- Collaborate with team members on social media campaigns
- Create custom reports that track your social media performance
- Manage all of your social media messages and mentions from a single inbox
- Find and use relevant hashtags for your social media posts
| Pros | Cons |
|---|---|
| User-friendly interface | Slow and unresponsive customer support |
| Excellent social media management features |
Pricing
- Standard: $249 per month
- Professional: $399 per month
- Advanced: $499 per month
- Enterprise: Custom
Salesforce Sales Cloud
Salesforce Sales Cloud is one of the leading sales automation software and widely adopted sales tool that helps you expedite and optimize every aspect of the sales process, from lead management to analytics and forecasting. Over 100,000+ customers across the globe experience have increased people and process management, business pursuit efficiency and achieved greater success in closing deals with Salesforce Sales Cloud.
Key Features
- Forecast your sales pipeline
- Create and manage quotes
- Track your sales performance
- Track and manage social media leads and sales
- Track opportunities from the moment they are identified
- Create automated workflows and auto-assign tasks
- Automate sending a follow-up email
- Access customer data, communication history, & contacts from a single place
- Drive predictable revenues with comprehensive forecasting
| Pros | Cons |
|---|---|
| Helps track social media leads and sales | Expensive |
| Excellent data secruity | |
| Scalable platform |
Pricing
- Starter: $25 per user per month
- Professional: $75 per user per month
- Enterprise: $150 per user per month
- Unlimited: $300 per user per month
Finding The Best Sprinklr Alternatives For Your Business
When it comes to choosing the best Sprinklr alternative for your business, it boils down to two main factors: features and price.
Not every business will need a complete customer experience management tool; you might just need a comprehensive social media management platform. If so, you can save money by opting for a more focused solution focusing only on the features you are looking for.
All of the Sprinklr alternatives in our list are great at what they do.
If you are still unsure about which solution is right for you, take advantage of the free trial offers and try each tool before making your final decision.
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