What’s New In Statusbrew - June 2024

This month we have rolled out some significant updates and improvements. Introducing Meta Threads Integration, collaborators support for Facebook Reels, Tagging users support in Instagram Reels, sharing Reports and Posts via links, and more.

Meta Threads Integration

With Threads' integration in Statusbrew, marketers and brands can efficiently manage their Threads accounts alongside other social platforms. With Threads' integration in Statusbrew, marketers and brands can efficiently manage their Threads accounts alongside other social platforms.

You can also:

• Easily prioritize and respond to customer replies.
• Manage and filter out spam automatically.
• Access detailed analytics to understand content performance and track brand growth.

Macros Addition

We’re excited to announce that the Macros have been added to the Engage. Previously, Macros were only saved replies, but now users can add message actions while creating a Macro. Unlike automation rules, macros only contain actions, not conditions, so agents can manually apply them while replying to messages.

Additionally, you can remove any message action after applying a Macro in the Statusbrew Engage inbox. This improvement will make support management more efficient.

To save manual efforts and improve support team efficiency, you can club relevant actions along with a standard reply for common message types in a Macro. For eg: You can create Macros for answering generic queries, FAQs, replying and adding tags to business inquiries, replying and assigning feedback, etc.

Learn more about Macros:

Shared Links Support For Reports And Posts

We have introduced the highly anticipated Shared Link feature for Reports and Posts, enhancing collaboration and transparency in social media management.

Shared Links For Reports:

• Provide clients and stakeholders with direct, view-only access to insightful reporting dashboards.
• Facilitate data-driven decision-making and showcase social media impact.
• Generate links with public accessibility by default, with options to modify privacy settings.

Shared Links For Posts:

• Share planned content with team members or stakeholders without granting full account access.
• View post content, titles, statuses, schedules, and previews.
• Add external comments while keeping editing, scheduling, and publishing controls restricted.

Support For Collaboration In Facebook Reels

We have added support for adding collaborators while scheduling Facebook Reels. Now, you can easily tag collaborators to expand your reach by tapping into their combined audience. This feature enhances your content's visibility and engagement, making it easier to amplify your social media presence.

Tagging Users In Instagram Reels

Statusbrew introduces the ability to tag users while scheduling Instagram Reels. By tagging relevant users, you can significantly boost your reach and cross-promote your content to audiences with similar interests. This feature enhances your Instagram marketing strategy by increasing visibility and engagement, allowing you to build stronger connections and drive more interaction with your content.

Custom Icons Support For Easy Recognition

This month, Statusbrew introduces the Page Icons feature, enhancing personalization and navigation. Key benefits include:

• Quick Identification: Use Emojis, colored icons, or external images to quickly recognize feature blocks.
• Improved Navigation: Visual hints help users easily find specific views without reading each name.
• Enhanced Organization: Customize icons for Planner Views, Engage Views, Engage Team Inboxes, and Report Dashboards.
• Personalized Workspace: Create a well-organized and visually appealing space tailored to your needs.

For example, use the @ symbol as the page icon for Brand Mentions in Engage, making it easy to find relevant conversations.

Learn how to use Icons in Statusbrew:

Automatically Add Tags To Contacts

We have added a new action in Engage automation rules: Add tags to contact. This will give you the ability to automatically add tags to contacts based on specific criteria.

Users can now streamline contact management by tagging individuals as Lead, Influencer, or any custom category based on predefined keywords detected within conversations.

By automatically applying relevant tags like "Lead" for inquiries related to pricing or "Influencer" for partnership discussions, users can prioritize and tailor responses more effectively, ultimately improving engagement and workflow management in social media interactions.

That’s all for this month. Sign up to explore these features and a lot more. Stay tuned!