Statusbrew now integrates with Hubspot CRM to make customer care smoother. Now you can handle customer issues on socials faster without switching between apps.
Now, handling social media messages, routing them to your service team, and collaborating on support tickets will happen smoothly between Statusbrew and HubSpot.
In this blog, we will explore how this integration will amplify your customer care capabilities by creating, tracking, managing, and resolving customer issues, all within the same dashboard. Let's start!
How To Integrate HubSpot With Statusbrew?
Step 1: From your Statusbrew homepage, go to Settings > Integration.
Step 2: Select Manage beside the HubSpot option.
Step 3: Click Add Account & follow the instructions on the screen.
You are ready to make your social customer care even better!
What Can You Do With This Integration?
With the Statusbrew HubSpot integration, you can connect your two accounts and streamline your workflow. You can:
Search for your existing contacts and tickets within Statusbrew: With the integration, you can search for and view all of your HubSpot contacts and tickets right from within Statusbrew. Any changes made to contacts or tickets in Statusbrew will also be automatically synced in HubSpot.
Create and edit contacts and tickets in Statusbrew: The changes will be automatically synced to HubSpot.
Add social context to existing HubSpot contacts: This includes information such as the social media platforms they use, their social media handles, and their social media engagement history.
Interact with new leads on socials: Engage with new leads on social media and automatically log their interactions in HubSpot.
How Will This Integration Help You?
Handle customer support tickets faster: When a customer submits a support ticket on social media, you can use Statusbrew to create a ticket in HubSpot. This way, you will automatically sync the customer's information and the details of their request to HubSpot and then use HubSpot to manage the ticket and respond to the customer.
Qualify leads from social media: You can use Statusbrew to track the activity of a lead when they interact with your brand on social media. After that, you will use HubSpot to score the lead and determine if they are a good fit for your business. If they are a good fit, you will use HubSpot to nurture the lead and convert them into a customer.
Create targeted social media campaigns: You can segment your audience based on their interests, demographics, and other factors in HubSpot. Then, you can create targeted social media campaigns for each segment in Statusbrew to reach the right people with the right message.
Do you also want to make your social customer care smoother and have a unified control center for all your customer interactions? Book a FREE demo today!
Statusbrew is an all-in-one social media management tool that supports Facebook, Instagram, WhatsApp, Twitter, LinkedIn, YouTube, and even Google My Business.