Engage customers, drive revenue, and analyze performance across 10+ social, messaging & review channels.
Our platform learns from your needs, making you work faster and simpler. It organizes the messages so you know exactly what to act on next.
View all conversations (organic/paid) from social, messaging, and review platforms in a single space. Auto-backfill all historic comments/ad comments.
25+ Filtering options that can be used in any combination ("OR," "AND,""><, ""=," etc.). Choose what matters to you and put that on top! Or give the team the division they seek.
With various conditions and actions, Statusbrew’s Rule Engine helps automate comment moderation, message routing, labeling, and so much more.
Quickly understand what’s happening across channels, dig into team performance and customer satisfaction, and use these insights for faster pivot.
Find what people are saying about your brand or product, build real connections and reply to them instantly.
● Free for 14 days
● Migration assistance
● No contracts
Instantly summarizes conversations, personalizes replies, and —saving you time so you can deliver the support your customers love.
Easily build queries to track conversations around key topics, competitors, and campaigns.
Search your Engage Inbox by keywords, tags, contacts, assignee, date range, and more.
Consolidate contacts from Salesforce/Hubspot and Statusbrew to give the team a single, integrated view of customer inquiries.
Manage reviews from hundreds of locations in one single dashboard with smart filtering.
Route notifications to the communicate platform of your choice with complete context.
Quickly identify if multiple users are working on similar tickets to prevent overlapping.
Label conversations manually/automatically for better inbox organization and rich analytics.
Automated AI sentiment analysis, which can be used to filter or automate moderation.
Statusbrew allows us to manage our engagement across multiple markets efficiently. With our diverse range of languages (French, German, Spanish, etc), this tools helps divide and handle the interactions within each market effectively.
- Vladimir Trofimov (Community Manager)
