Make Customer Interactions Seamless, Personal And Efficient
With over 60% of customers now expecting brands to offer customer support on social media, it has never been more important to provide consistent, personal and effective social media customer care.
Keep Track Of All The Conversations
Track, prioritize and solve all the customer queries with a seamless combination of a unified social inbox and real-time monitoring.
Quickly Resolve Issues With Your Team
42% of customers expect a response to their social media complaint within an hour. Take customer service up a notch, improve productivity and proficiently take care of client issues with streamlined workflow management across teams, profiles, and channels.
Avoid Ambiguity
Stay far from duplicacy and deliver an exceptional brand experience by assigning tickets to specific people or teams.
A Social Media Marketing Platform To Save Your Time And Efforts
Be more productive and efficient by centralizing and measuring all your social media efforts.
Publish
Streamlined and on-time Social Media Publishing made easier and faster across all Social Networks.
Learn MoreAudience
Manage your Social Audience with our significant automation and lead discovery features.
Learn MoreTeams
Cater to your customers and increase leads on Social Media by collaborating in teams.
Learn MoreReporting
Drive strategic decision-making across the business with meaningful insights from social data and analytics.
Learn MoreEngage
Keep track of all social conversations with your team members and respond to each query faster.
Learn MoreListening
Listen to how people are reacting to your product, brand, or a popular topic beyond your social feed.
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